Event 1069 - TerminalServices-RemoteConnectionManager
We recently had an issue on site where a random couple of servers where experiencing Terminal Server Licence issue. The servers in question were getting Event 1069 - TerminalServices-RemoteConnectionManager messages in the system log with the following detail;
The RD Licensing grace period has expired and Licensing mode for the Remote Desktop Session Host server has not been configured. Licensing mode must be configured for continuous operation
As this was a large Citrix environment (1000s of servers), the resulting impact was the end user was unable to log on or identify what servers they were hitting. The correct GPO settings to set the Remote Desktop License Server was already set and for reasons unknown the keys or a setting was corrupt so the server stopped connections both ICA and RDP).
To resolve the issue, you needed to find (see Blog - EventCombMT.exe) and log onto the affected server
Run GPEDIT.MSC
Navigate to Computer Configuration\Administrative Templates\Windows Components\Terminal Services\Terminal Server\Licensing
Double Click on Use the Specified Remote Desktop License Server
Click Enabled
Add the Remote Desktop License Server hostname
Click OK
Then Restart the following Services
Remote Desktop Services
Remote Desktop Configuration
Once this had been done, you should be able to remove the setting and the GPO should take effect. We had a call open with Microsoft and they were unable to shed light on why this had happened but setting the key locally seemed to kick start the RDS License Acquire Process.
Regards
Nathan Browne
